Retail Tales – Kodak Create-A-Print and Unintended Consequences


To say the Create-A-Print (CAP) was important to us is an understatement. Our photo lab was going strong. Lots of happy customers and plenty of business. These were the late 80's and early 90's and film photography was very, very good. One particular day my favorite Kodak rep of all time, Roger Reed, Came to …

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Too big to fail, and yet…


        By the mid 80s I had 6 Kodak reps. From amateur film, pro film, photo lab papers and chemistry, pro digital cameras, photo lab equipment, the list seems expansive. Kodak offered almost everything you would need, and they were the 800 pound gorilla in the room. Whatever they wanted they would …